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Ritz Cancun 00181 920x518Enjoy the warm Caribbean afternoon breezes from a luxurious poolside chaise at our Cancun beach resort, master the cooking style of our affable chefs at The Culinary Center, give into the tranquility of Mayan-inspired spa treatments or let the soothing sound of the waves accompany your dinner on the beach. And when you must depart our luxury Cancun resort, a musical serenade of traditional Mexican songs will leave you with memories as sweet as the guitars’ melodies.

The Ritz-Carlton, Cancun has received the prestigious Five Diamond Award from the American Automobile Association for the sixteenth consecutive year, making it the first hotel to receive this esteemed distinction. As the award-winning resort celebrates its 20th anniversary of exceptional service, facilities and travel experiences, it also remains the only AAA Five Diamond resort in North America to receive triple honors from the association for the hotel and its two owned and managed restaurants, The Club Grill and Fantino.

Must-Do Attractions:

Cooking Lessons at The Culinary Center
Private Seaside Casita
Tequila Tasting
Seashell Mayan Massage at Kayantá Spa
Sunrise Yoga
Chichen-Itzá by Helicopter

Services and Amenities:

Nine innovative dining experiences
Kayantá Spa
Two heated outdoor pools and a whirlpool
Interactive Ritz Kids program
State-of-the-art fitness facilities
First-class Tennis Center
27,000-square-foot convention center
Business Center
Personalized Wedding Consultant

Guest Room Features & Amenities

  • Private balconies or terraces with panoramic view of the Caribbean Sea
  • Plush, goose-down and non-allergenic comforters and pillows, sumptuous feather beds and luxurious 400-count Egyptian cotton sheets
  • Childproofed and wheelchair-accessible guest rooms available upon request
  • Spacious marble bathrooms with separate shower and bathtub in our luxury resort
  • Plush terry or lightweight embroidered bathrobes
  • Twice-daily housekeeping attention with evening turndown service
  • On-demand video and viewing guide
  • High-speed, wireless Internet access
  • iPod docking station
  • In-room safe
  • Coffee and tea refreshment box
  • Fully stocked refreshment cabinet
  • 24-hour in-room dining
  • All non-smoking guest rooms

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Resort Features & Amenities

Our luxury resort in Cancun, Mexico has been consistently ranked among the finest hotels and resorts in the world and today it is proudly known as Mexico’s  most awarded resort.
  • Two award-winning restaurants, Fantino and The Club Grill
  • Nine dining outlets
  • A residential-style Culinary Center designed by Viking Range®
  • Kayantá Spa
  • Exclusive Club Lounge
  • 1,200 feet of white-sand beach
  • Two swimming pools and oceanfront whirlpool
  • Private beach palapas, cabanas and lounges
  • Poolside umbrellas
  • Ritz Kids camp, activities for children
  • Turtle release program
  • Beauty Salon
  • Complimentary fitness center with cardiovascular and strength-training equipment, personal training, and group classes
  • Tennis Center
  • The Ritz-Carlton Gift and Sundry Shop featuring logo apparel, a wide array of gift items and sundries
  • Escada and La Perla Boutiques
  • Xaman-Ek Mexican Gallery
  • Tour and travel arrangements
  • Professional On Site Photographer

The Spa

Escape to one of the most unforgettable spa resorts where the soothing, ever-present rhythm of the sea fosters relaxation and renewal. Kayantá Spa at The Ritz-Carlton, Cancun invites you to leave your cares at the door and discover a serene sanctuary where a nurturing staff tends to your every request. Inspired by the Mayan phrase “ká a yaántah” meaning “to be reborn,” Kayantá Spa offers a complete variety of world-class treatments and services including water rituals, massage therapies, body treatments and facials. Guests are pampered by the most opulent amenities including soothing treatment rooms, Vichy showers and steam rooms; relaxation garden patios, which feature whirlpools and cold plunge pools; and secluded terraces available for outdoor massages and infusion baths.

Explore Our Spa
Click here to explore our spa and fitness center facilities with a virtual tour Hair Salon
Complement a relaxing spa treatment with a detailed hair consultation by our creative and expertly trained professional stylists. The Salon is proud to have Carlos de la Teja as our color and haircut specialist, a Vidal Sassoon Academy graduate renowned for sophisticated and fresh styles that will enhance any look.

  • Special baby bath amenities 
  • Baby soaking tub 
  • Baby-proofed crib and changing table
  • Miniature hangers in the closet to fit the baby’s wardrobe 
  • Personalized sign for the day door 
  • Baby high chair

Available upon request for rooms with King size beds and suites only


Business Services

  • Fully equipped executive Business Center with high-speed Internet access, color copier, fax and scanning services
  • Conference Concierge
  • Technology Butler®
  • Audio/visual equipment
  • Shipping and receiving services
  • Electrical services
  • All public spaces and guest rooms have Wi-Fi Internet access at our Cancun resort


Acceptance of US Currency

Due to local regulations, the acceptance of U.S. dollars in cash is controlled when in Mexico. The maximum amount of U.S. currency accepted or exchanged on property is $1,500 USD per month, per room reservation. Payments with credit/debit cards, in Mexican pesos or most currencies are widely accepted.

Hotel Policies

Check-in: 3 p.m.
Check-Out: 12 p.m. Pets
Pets are not allowed on property. Service animals allowed for persons with disabilities. Smoking
The Ritz-Carlton, Cancun is a non-smoking hotel. Parking
Valet parking only, $20 USD per night Additional Guests
Please note that the maximum occupancy per guest room is two adults and two children under 18 years old. Additional guests will be assessed as follows:
  • 18 years and older: $60 USD per person, per night on oceanview and oceanfront guest rooms
  • 4 to 11 years: $50 USD per person, per night on club level accommodations
  • 12 to 17 years: $75 USD per person, per night on club level accommodations
  • 18 years and older: $120 USD per person, per night on club level accommodations

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